READ THIS SECTION ENTIRELY TO AVOID LOSING OUT ON YOUR GUARANTEE 

 

To qualify for our live arrival gUArantee policy, please read instructions below carefully.

A video of you opening the UNOPENED box is required. Any signs of box tampering may void your right to a live arrival guarantee. Live arrival guarantee currently only applies to fish that were shipped overnight. 

 

Send all concerns to 309-397-9939 WITHIN 2 HOURS of the package arriving at delivery location.